Refund and Returns Policy
Refund and Returns Policy
If you happen to receive the wrong product or it doesn’t meet your expectations, Refund and Returns Policy, just let us know, and we’ll arrange an exchange for you.
- Inform us via email or phone
- Take a photo of the packages
- Take a close-up photo of the shipping label
- Take a clear photo of the packing slip.
- Please ensure that the photo is very clear.
- Note: We will not process any order without the packing slip.
- Kindly send us all the photos alongside your order number via email.
We will process your request as soon as we receive and inspect the incorrect product. A replacement shipment will then be arranged.
Enjoy 100% risk-free and secure delivery to both home and P.O. Box addresses. Refunds will be issued to your credit card or original payment method within a specified number of days.
Important: Please double-check your email address, house address, and phone number to avoid shipping errors or delivery to the wrong recipient.